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Hospitality English Courses for Hotel Concierge Staff

Concierge Communication with Simple Hospitality English

Learn how to speak English to show you care!

Enhance Performance

Develop your language skills to achieve better results

Guest Satisfaction

Delighting guests, exceeding their expectations every time

Building Confidence

Strengthen guest relations through my English courses

Unlock Opportunities

Unlock new career opportunities within your hotel

Hospitality English Courses

Improve Your Concierge English Skills

Working as a hotel concierge can be tough when language skills are lacking. It’s common to face challenges communicating with guests and understanding job instructions due to language barriers. But don’t fret, my specialized English courses for hospitality professionals are here to help.

This is Where My English Training Courses Help

Being able to communicate effectively is key for hotel front desk staff. With my tailored hospitality English courses, you’ll learn to navigate conversations with guests smoothly and understand your tasks better. By investing in language training, you’ll not only boost your job performance but also ensure happier guests overall.

Hospitality English Courses for Hotel Concierge Staf

Don’t Miss These Important Concierge Skills

Improve Your Hotel Hospitality English

Without the course

Language Issues Lead to Guest Dissatisfaction

Increased stress and frustration in daily tasks

Miss Out on a Deeper Understanding of Cultures

Struggle to Meet International Guest Expectations

Missed opportunities for career advancement or promotions

With the course

Custom Courses for Concierge Language Success

Quicker Promotions through Improved English

Handle Guest Issues Smoothly for Better Service

Excel in Providing Exceptional Concierge Service

Earn More Tips by Providing Excellent Service

Andy T Laird in the Office

30 Years Experience

Why Choose My Concierge Courses?

With over 30 years of extensive training experience, my expertise lies in designing English courses for hotels including concierge services. I prioritize delivering content that is both relevant and practical, aiming to enhance communication in hospitality settings. Leveraging my background as a former teacher trainer, I have a deep understanding of effective language teaching methods.

Having spent considerable time in numerous 5-star hotels, I offer valuable insights into the exact language demands of the concierge role in the hospitality sector. This firsthand experience allows me to customize my courses to meet the unique requirements and obstacles encountered by concierge staff.

Hotel Logos

What my students say …

Luigi Apostoli

Restaurant Manager


Being Italian and not working in a hotel, I wasn’t sure if Andy’s courses would be right for me. But I was wrong! His courses are so flexible and user-friendly that they’re perfect for anyone looking to improve their hospitality English skills. I’m grateful for the opportunity to learn from Andy!

Jantira Namwong

Nowhere Art Retreat


Andy’s courses have truly exceeded my expectations. What’s amazing is that they’re not limited to the hotel industry! They’re perfect for professionals in any service industry, like me. Thanks to Andy’s guidance, I’ve improved my English skills and feel more confident in serving customers.

Bee Thanita



Thanks to his hospitality English courses, I now feel much more at ease conversing with guests in English. The lessons are well-structured, and the exercises are really effective in reinforcing what I’ve learned. I highly recommend his courses to anyone looking to improve their language skills!

Hospitality English Courses For All Hotel Outlets

These courses are made to help people who work in different hotel outlets such as:

8 Courses – Amazing Value

Hotel Staff

No Focus On Grammar

Learn At Your Own Pace

Step by Step Tutorials

Frequently Asked Question

If you don’t find your question below, get in touch with me!

No, our courses are designed for individuals from various backgrounds. Whether you’re in leadership, management, or a team member, you’ll find valuable insights tailored to your needs. I recommend you take a course relevant to the department you work in e.g. Housekeeping

The duration varies, but our courses are designed to accommodate diverse schedules. On average, participants complete them within 30 days, but you can learn at your own pace.

No, these online language courses are designed for individuals with a basic level of proficiency in hotel English. They may not be suitable for non-English speakers due to the prerequisite English language requirement.

Certainly! We provide dedicated support for any questions you may have about the course. Feel free to reach out through our discussion forums, attend live Q&A sessions, or use my designated channels for personalised assistance. Your learning journey is important to me, and we’re here to ensure you have the guidance and support you need every step of the way.

No. I will continue to update all courses where necessary so you can be sure it’s the latest version for your activities.

Hotel Vocabulary Toolkit Cover

Would you like my FREE Hotel Vocabulary Toolkit?

Subscribe to my Hospitality English Courses today, and you’ll receive exclusive access to my comprehensive hotel vocabulary toolkit.


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What my students say …

Putter Rungsunlohakul

International Relations Officer


Taking Andy’s online hospitality English courses was one of the best decisions I’ve made! The lessons are practical and relevant to my job, and I’ve noticed a remarkable difference in how I interact with guests. Andy, you’re awesome!

Attavit Asavisanu

UX Researcher


I can’t thank Andy enough for creating such fantastic hospitality English courses! The interactive nature of the lessons kept me engaged, and I’ve gained more confidence in speaking with guests from different countries. Highly recommend!

Muenjai Rojanapenkul



Although I don’t work in hotels Andy’s courses have exceeded my expectations! The content is still relevant to my work, and I love how Andy incorporates real-life scenarios into the lessons. I’ve definitely seen an improvement in my English skills since starting the course.

Hospitality English Infographic

Your Essential English Course Investment

Get Your Special Discount

Enjoy a 25% discount on enrolment with the code "HOSPITALITY25". Unlock the power of effective communication in the hotel industry and start your course today!
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