Hospitality English Courses for Hotel Concierge Staff

Concierge Communication with Simple Hospitality English

Learn how to speak English to show you care!

Hospitality English Courses

Improve Your Concierge English Skills

Working as a hotel concierge can be tough when language skills are lacking. It’s common to face challenges communicating with guests and understanding job instructions due to language barriers. But don’t fret, my specialized English courses for hospitality professionals are here to help.

This is Where My English Training Courses Help

Being able to communicate effectively is key for hotel front desk staff. With my tailored hospitality English courses, you’ll learn to navigate conversations with guests smoothly and understand your tasks better. By investing in language training, you’ll not only boost your job performance but also ensure happier guests overall.

Hospitality English Courses for Hotel Concierge Staf

Are my Hotel English Courses for You?

This is for You If…

You’re ready to master the language skills essential for a top concierge role the tools you need to excel in guest interactions.

You want to connect with guests on a personal level, ensuring each visit is memorable and uniquely tailored.

You aim to advance your career and enhance your value as a key player in guest services at your hotel.

You’re dedicated to forging strong, trust-based connections with guests through clear and effective communication.

You’re eager to stay updated with the latest trends in concierge services, keeping you at the forefront of the industry.

This is Not for You If…

You’re not prepared to develop the skills necessary for higher-level concierge positions, risking missed career advancements.

You’re okay with missing out on additional gratuities and opportunities for growth in your role, this course might not be for you.

Creating personalized guest experiences and boosting satisfaction in concierge doesn’t matter to you.

Building meaningful, trust-based relationships with guests doesn’t matter to you, so the course may not benefit you.

You’re indifferent to acquiring critical skills and knowledge needed for long-term success in the concierge field.

Andy T Laird in the Office

30 Years Experience

Why Choose My Concierge Courses?

With over 30 years of extensive training experience, my expertise lies in designing English courses for hotels including concierge services. I prioritize delivering content that is both relevant and practical, aiming to enhance communication in hospitality settings. Leveraging my background as a former teacher trainer, I have a deep understanding of effective language teaching methods.

Having spent considerable time in numerous 5-star hotels, I offer valuable insights into the exact language demands of the concierge role in the hospitality sector. This firsthand experience allows me to customize my courses to meet the unique requirements and obstacles encountered by concierge staff.

Hotel Logos
Hotel Hospitality English Courses for Concierge

At the end of this course you will …

Communicate Clearly

Communicate Clearly

Speak with guests easily and confidently. Your friendly, clear communication will make guests feel welcome and understood.
Enhance Guests Experience

Enhance Guest Experiences

Engage with guests to create memorable stays. Your improved language skills will foster a warm atmosphere, leading to greater guest satisfaction.
Enhance Guests Experience

Handle All Situations

Navigate various situations effortlessly. My course equips you with the skills to manage guest requests and concerns effectively, ensuring happy clients.
Open New Career Doors

Boost Your Career

Elevate your career with advanced English skills. Become a valuable asset to any hotel, ready for new responsibilities and career growth.

What my students say …

Jar Tanyarat

Consultant

Course-Star-rating

I can’t thank him enough for his hospitality English courses! The content is practical and relevant, and I appreciate how he incorporates real-life scenarios into the lessons. I’ve gained so much confidence in my English abilities, all thanks to his courses!

Bee Thanita

Educator

Course-Star-rating

Thanks to his hospitality English courses, I now feel much more at ease conversing with guests in English. The lessons are well-structured, and the exercises are really effective in reinforcing what I’ve learned. I highly recommend his courses to anyone looking to improve their language skills!

Jantira Namwong

Nowhere Art Retreat

Course-Star-rating

Andy’s courses have truly exceeded my expectations. What’s amazing is that they’re not limited to the hotel industry! They’re perfect for professionals in any service industry, like me. Thanks to Andy’s guidance, I’ve improved my English skills and feel more confident in serving customers.

Hospitality English Courses For All Hotel Outlets

These courses are made to help people who work in different hotel outlets such as:

Hotel Staff

No Focus On Grammar

Learn At Your Own Pace

Step by Step Tutorials

Frequently Asked Question

If you don’t find your question below, get in touch with me!

No, our courses are designed for individuals from various backgrounds. Whether you’re in leadership, management, or a team member, you’ll find valuable insights tailored to your needs. I recommend you take a course relevant to the department you work in e.g. Housekeeping

The duration varies, but our courses are designed to accommodate diverse schedules. On average, participants complete them within 7-14 days, but you can learn at your own pace.

No, these online language courses are designed for individuals with a basic level of proficiency in hotel English. They may not be suitable for non-English speakers due to the prerequisite English language requirement.

Certainly! We provide dedicated support for any questions you may have about the course. Feel free to reach out through our discussion forums, attend live Q&A sessions, or use my designated channels for personalised assistance. Your learning journey is important to me, and we’re here to ensure you have the guidance and support you need every step of the way.

No. I will continue to update all courses where necessary so you can be sure it’s the latest version for your activities.

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Would you like my FREE Hotel Vocabulary Toolkit?

Subscribe to my Hospitality English Courses today, and you’ll receive exclusive access to my comprehensive hotel vocabulary toolkit.

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What my students say …

Putter Rungsunlohakul

International Relations Officer

Course-Star-rating

Taking Andy’s online hospitality English courses was one of the best decisions I’ve made! The lessons are practical and relevant to my job, and I’ve noticed a remarkable difference in how I interact with guests. Andy, you’re awesome!

Attavit Asavisanu

UX Researcher

Course-Star-rating

I can’t thank Andy enough for creating such fantastic hospitality English courses! The interactive nature of the lessons kept me engaged, and I’ve gained more confidence in speaking with guests from different countries. Highly recommend!

Muenjai Rojanapenkul

Self-employed

Course-Star-rating

Although I don’t work in hotels Andy’s courses have exceeded my expectations! The content is still relevant to my work, and I love how Andy incorporates real-life scenarios into the lessons. I’ve definitely seen an improvement in my English skills since starting the course.